At VIP Finance, your privacy is our priority. We are committed to protecting your personal information and handling it responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal details such as:
1) Your name, contact information, and date of birth
2) Employment, income, and financial details
3) Credit history and property information
4) Identification documents (as required by law)

2. How We Collect Information

We collect personal information directly from you when you:
1) Apply for a loan or financial service
2) Make an enquiry through our website, phone, or email
3) Participate in consultations or meetings
4)Authorise us to obtain details from third parties (e.g. lenders, credit agencies)

3. How We Use Your Information

Your information is used to:
1) Assess loan and finance applications
2) Provide personalised financial advice
3) Communicate with you about our services
4) Meet regulatory and legal requirements
5) Improve our service quality and user experience

4. Disclosure of Information

We may share your information with:
1) Lenders, mortgage insurers, and credit reporting bodies
2)Accountants, solicitors, and professional advisers
3) Regulatory or government agencies as required by law
4) We never sell or trade your personal information.

5. Security of Information

We take all reasonable steps to protect your personal data from misuse, loss, and unauthorised access. Your information is securely stored, whether in electronic or physical form.

6. Access and Correction

You may request access to or correction of your personal information at any time. We will respond promptly and in accordance with privacy laws.

7. Contact Us

For privacy-related enquiries or complaints, please contact:
admin@vipfin.com.au